Desk
Contact
Earn Census receives correspondence exclusively by email at support@earncensus.online. No street address, phone line or chat channel is published.
Hours
Messages are reviewed on business days, typically within five business days. Urgent personal or medical situations are outside the desk’s remit; local emergency services apply.
What to include
- A clear subject line (for example: Correction, Privacy, Refund, General).
- The relevant URL when the message concerns a specific page.
- For corrections: the passage and the public source that supports the change.
- For privacy requests: enough detail to identify the request without sending unnecessary sensitive data.
Common requests
- Source clarification
- Ask for the citation behind a sentence; the desk replies with the named document already used on the page when available.
- Correction
- Factual or attribution fixes follow the method described on Method.
- Privacy
- Access, deletion and related LGPD/GDPR-aligned requests are handled under Privacy.
- Refunds
- If a paid product exists, refunds follow Refunds (30-day window). There is no checkout on this site at present.
What the desk does not do
- Does not provide personalized career, tax or investment guidance.
- Does not evaluate individual earnings or platform accounts.
- Does not publish or solicit testimonials.
- Does not presuppose the circumstances of the person writing.